Smarter support with AI. Human where it matters.
Savvier enables your existing team to do much more (up to 56% more!) with their time - meaning you can expand your customer base without expanding your Support Team.
156%
Efficiency. Boost your Customer Care operations compared to your competitors.
10x
Reduce mistakes. Use your existing data to avoid costly instances of human error.
2,4k
Minutes. That's an average amount of time teams save each day with Savvier.
A custom, secure AI trained just for You
Your historical data contains tons of valuable information and You likely have a lot of it! This data is used to train your very own private version of an AI Model. It is then plugged back into your systems to provide you with the right answers in the nick of time. Your data does not leave the model and cannot be trained on for further use - your data remains yours.
Straightforward assistance
Savvier offers an intuitive Assistant for you Customer Support Agents. When a new ticket comes in, Savvier reads through it, interprets it, looks into your personalised knowledge base and presents your Agent with a selection of answer options. Your agent simply selects the response they feel works best and the query is ready to be answered!
Integration with your tools
Nobody likes a cluttered desktop and confusing workflows - and we keep that in mind. Savvier integrates into your current tools - whether that is old school email, or state-of-the-art Helpdesk systems, Savvier can be used without any distraction. Advanced integrations available for Enterprise Customers can even interface with your ERP systems to pre-fetch data, e.g. shipment statuses.
Save time and money
We built Savvier as a tool for companies to reap the benefits of AI, without getting rid of the Human touch. Savvier enables your Customer Support teams to do more - much more - with their time, allowing your business to grow and flourish with less investment. Get more productivity without sacrificing your quality.
A plan for every organization
Savvier offers a range of options for Your business needs. From the Base tier suitable for SMEs to the Enterprise solution and all the way to the On-Site solution for those Companies that require the highest level of data security.
- 1000 Responses /mo
- 10,000 Past Interaction Knowledge Base
- Basic Knowledge Base Responses
- Multi-Lingual Support
- Integration with your Helpdesk
- Email & Chat Support
- 5000 Responses /mo
- 100,000 Past Interaction Knowledge Base
- AI-Powered Response Drafting
- Multi-Lingual Support
- Integration with your Helpdesk
- Integration with your CRM
- Analytics and Insights
- Priority Support
- Unlimited Responses
- Unlimited Past Interaction Knowledge Base
- AI-Powered Response Drafting
- Multi-Lingual Support
- Integration with your Helpdesk
- Integration with your CRM
- Analytics and Insights
- Full AI Agent
- Dedicated Support
- All features of the Enterprise plan
- All your Savvier systems are trained on-site
- No Data leaves your building
- Highest level data security guarantees
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How is Savvier Different from AI Chatbots?
Unlike typical AI chatbots
Frequently asked
While Savvier is similar to an AI chatbot, it is not quite the same.
Usually AI chatbots attempt to handle the entire conversation with the customer; Savvier, however, functions as an AI assistant to your Customer Support Agents, providing them with suggested answers and saving their time and increasing their productivity, without getting rid of the human interaction as the Agent is still the one in charge and can edit or add to the prompt before sending it off.
Savvier is not based on OpenAI or other widely available solutions - it operates strictly on the data you provide during onboarding - thus it is not going to ever provide an answer that it did not find in your knowledge base or past interactions with customers. It may rewrite the answer content in a way to best suit the occasion, but it will never just make data up!
Savvier provides a big boost to your team's efficiency by reading through the incoming inquiry, interpreting it, looking into all the entries it has processed from your historical data and documentation, and crafting a couple of responses that have been proven to work in the past. Your Agent then simply needs to pick the one that works best for the occasion, perhaps tweak it a bit to personalise it, and the answer is on the way! Saving loads of time, especially in cases where the Agent would need to go search through documentation for an answer, or find out obscure answers.
In advanced implementations, available on our Enterprise plans, Savvier can even interface with your ERP systems to fetch specific data - e.g. statuses, reasons for delays, etc.
Savvier has four Tiers - three Cloud Tiers - Basic, Professional and Enterprise - and an on-premise Enterprise solution.
The Basic and Professional Cloud Tiers operate on 'Credits' - each use of Savvier to provide an answer uses up one credit - should you run out, no worries! You can keep using Savvier with an on-the-fly top-up.
The Enterprise plan offers unlimited credits, and the pricing depends on your exact use case scenario.
The On-site Enterprise solution does not operate on credits - we set up Savvier to run locally on your infrastructure and you just pay an agreed licensing fee.
