Savvier

Help your customer service desk work better

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Discord Integration

Supercharging efficiency in first-line support.

Integrates to existing systems
Streamlining your workflows with custom integrations and efficient, tag-enabled message routing.
Right answers, right when you need them.
Leveraging your existing knowledge base to deliver precise customer query solutions, continuously refining its AI-driven recommendations based on past successes for an enhanced customer experience.
Boosting agent productivity through AI-refined solutions drawn from your existing knowledge base.
Maximizing team efficiency by minimizing database search time, facilitating informed decision-making, and ensuring quick resolutions for improved customer retention.
Accelerating onboarding, amplifying response scalability
Improving response times and customer satisfaction by enabling quick access to knowledge bases and efficient management of routine queries, freeing agents for complex issue resolution.
Personalized content, quality assured.
Merging advanced algorithms and human review for accurate, personalized content delivery at scale, enhancing customer trust.
Leverage the potential of open-source technology.
Offering state-of-the-art open-source AI and NLP solutions to assure you complete control and security of your sensitive data.
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Advancing with the key of adaptability.

Start with basic features and gradually customize to your specifics. In absence of a solid knowledge base, let Savvier generate one using past correspondences, ensuring an optimal mix of artificial intelligence and human touch for your operations.

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Customer Support
Discord integration

Latest integration: Discord bot

Our smart bot seamlessly integrates with Discord, ensuring no disruption to workflows. Without needing to leave the platform for knowledge articles, it keeps things organized, simplifying your experience. Discover this ease today!

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Beta testing.

Sign up to become an early tester

Open Tier

  • Up to 200 knowledge base answers
  • Rate limited to 2000 queries per month
  • Discord integration
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Pro tier

  • Unlimited knowledge base size
  • Unlimited queries
  • Semantic tagging and department routing
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Enterprise

  • Fully customized solution
  • Integration with internal API's
  • Context training
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Need help?

We'd love to answer your questions.

Can I try Savvier for free?

Yes - our free tier is free forever.

Do you have hidden fees?

No. However, since it's an early beta, so reach out to us to get a personalized offer for for pro features.

Can Savvier work at scale?

Yes. We have users consuming ~7000 queries a day with no problem

Do you use any third party services?

No, your data never leaves to any external service - we can even run it on your premises.

We don't have a knowledge base - how can we use Savvier?

We have a sub-process for Savvier that can scan scan documents, blog posts and past support conversations to generate a knowledge base. It has to be tailored to organization, but if you want to see how it works, reach out.

Do I have to use savvier knowledge base management tool?

No, Savvier can integrate with your other systems if you'd like - the in-built management tool is simply to easily try it out on free tier.